TRAVEL SERVICES
We are not a travel agency, but an event agency that does travel (and does it well). The difference is essential, as the wants and needs of event attendees are not like group or transient travelers in terms of communications, follow up and management. We got our start in the travel business because most "regular" travel agents did not understand the nature of how this fits into or around an event. We do.
In addition to group bookings for corporate events we also offer white glove service for influencers and VIP’s. We have arranged and created highly personalized experiences around major events such as Coachella, SXSW, Sundance and more. From custom flight itineraries backed by 24 hour concierge during travel to hotel or house bookings and on ground transportation, let us make travel planning effortless for you.
Whether you are looking for white glove service for one VIP or a travel concierge for your entire team, no matter how small or large, we provide the travel services you need.
Getting from Point A to Point B and Back
In supporting travel, we assign an experienced project manager to oversee airline bookings, head up our travel agency partners and assist you with establishing travel guidelines and the logistics to get your attendees where they need to be, when they need to be there.
We can use a third-party travel platform for airline tickets or a one on one personalized experience. Both options enforce travel policies and allows users to book their optimal flights within the guidelines.
Customer service is a vital piece in order to provide travelers with what they need to know about your program and their travel, quickly and courteously, which is integrated within our support model. We have in-house travel agents and a worldwide network of agents available 24x7. No matter where your guests are in the world there is someone available to help during travel.
Once on the ground, we have dedicated transportation experts who can arrange and manage shuttles or one-to-one car services. Or, want to provide an Uber or Lyft code for the program? We can handle that too.
No Detail Overlooked
Dealing with per diems, random travel costs or expenses? Let our team handle the paperwork, distribution, compliance, and reconciliation.
Visa documentation can be a hurdle for overseas visitors and we can assist with a consistent approach and management of third-party agencies, as needed, to help ensure that your guests are able to travel.
Our team will provide comprehensive itineraries to each traveler to ensure that they have all specifics easily at hand before traveling and while en route.
For more information about vandePoel Production travel offerings please click here.